Privacy policy
Last updated: August 2026
This policy explains what data we collect, why, how long we keep it, and what you can require from us. It covers the wulogroup.com website and the services we provide to our clients.
Who is responsible for your data
WuloGROUP, a digital services company based in Fidjrossè Adjaha, Cotonou, Benin. For any question about this policy or your data: contact@wulogroup.com.
What we collect on this website
When you write to us or complete a form: your name, email address, and where provided your phone number, company and the content of your message. We collect only what you choose to send us.
When you browse the site: aggregated traffic statistics (page views, country, device type, referring site). These measurements cannot identify you and are never shared with advertising networks.
Cookies
This site uses no advertising cookies and no third-party trackers. One technical cookie stores your language preference so the site reopens in the language you chose.
Why we use this data
To answer your enquiry, prepare a proposal, perform a contract, and improve the site. We do not sell data and we do not send unsolicited commercial email.
Our clients' data
During an engagement we may access data belonging to a client — including personal data about that client's own customers. In that case we act as a processor: we handle the data only on the client's written instruction and within the scope of the contract.
A data processing agreement is signed before any access. Access is by named individual, never shared, and revoked at the end of the engagement. The access log belongs to the client.
For our Canadian clients, we work under the Personal Information Protection and Electronic Documents Act (PIPEDA), together with whatever their own sector regulator requires.
Hosting and location
This website is hosted on a server located in France (Paris region).
For systems we build for Canadian clients, hosting takes place in the Canadian region of the cloud provider chosen by the client, and the data stays there. A specific province or provider can be required before we start.
Artificial intelligence
No client data is used to train an artificial intelligence model.
Where a project uses a language model, we use a business tier with training on data disabled. The service used is named in the contract, and we state precisely which data leaves the client's environment.
How long we keep data
Contact enquiries are kept for three years from the last exchange. Data processed on behalf of a client is deleted or returned at the end of the engagement, as the contract provides. Accounting records are kept for the legally required periods.
Your rights
You may request access to your data, its correction or deletion, and object to its processing. Write to contact@wulogroup.com: we respond within thirty days.
If your data was provided to us by a client company, please contact that company first, as it remains responsible for it.
Security
Encrypted connections (HTTPS), named access, strong authentication on administrative accounts, and least-privilege by default. No system is infallible: in the event of an incident affecting your data, we notify the individuals and authorities concerned within the required timeframes.
Changes
This policy may change. The last update date appears at the top of this page; material changes are notified to clients under contract.