We map your processes, connect your data, and build the assistant that runs your customer journey. From first contact through to renewal.
The problem
Nothing moves without you. Follow-ups slip because nobody has the time. Information about one client sits in four tools that don't talk to each other. You ask where the book of business stands and it takes two days to get an answer.
This isn't a people problem. It's a plumbing problem. Fix the plumbing first, then automate what sits on top.
In that order, because the reverse never holds.
The AI assistant
We build an assistant trained on your procedures, your documents and your data. You decide what it is allowed to do, and it hands over to a person the moment it matters.
The customer journey
Campaign tracking, lead capture and qualification, so you know which enquiries deserve a call.
Forms, verifications, document collection, engagement letters sent for signature, client record created once instead of four times.
A single view of the client built from your own tools, an assistant for routine requests, enquiries that route themselves.
Which client is due for a review, who holds a product that no longer fits, where the next conversation is.
Disengagement signals caught early, review meetings booked before they are overdue, check-ins that go out on their own.
How
We document the process as it actually runs, not as the procedure describes it, and we rank what costs the most in hours and risk.
We wire together the tools you already pay for, so the numbers finally agree with each other.
We build the workflows, the assistants and the dashboards, and we keep them running.
The guarantee
Before the first line of code, we write down together what the system must do to be considered finished. Half upfront, half on acceptance. If it doesn't pass, the balance isn't owed and you keep the code.
What you can verify
Everything below can be verified without asking us anything. It's the only kind of argument worth much before a first conversation.
See WuloEventsOur oldest client relationships have run for more than ten years. It's the hardest quality measure to fake: nobody keeps a mediocre supplier for a decade.
Designed, published and maintained by us, with real users and real payments. Not demos: software that runs every day.
WuloEvents is published on the App Store and Google Play. Search for it, install it: it's the most direct test of what we can ship.
Who
The one who builds
Senior developer. Alongside client work, he has built, launched and still runs about ten products of his own, with real users and real payments. That is what changes everything: he doesn't hand over code, he lives with what the code becomes once it is in production.
The one you'll speak to first
Ten years in Canadian financial services: investments, wealth management, client service. He knows what year-end feels like and what an incomplete client file costs. He won't explain your business to you: he'll ask where the time goes.
We are based in Cotonou, Benin, and we say so on the first page rather than the last. Our afternoon is your morning: we hold a shared window every business day, 9 a.m. to 1 p.m. Eastern, and the work moves forward overnight.
Questions we get asked
Cost, and we won't pretend otherwise. At equal quality, a team based in Cotonou costs less than a team in Montreal or Toronto. What we add to make that workable: a shared window from 9 a.m. to 1 p.m. Eastern every business day, a contact who spent ten years in Canadian financial services, and a fixed price written down before we start.
Everything sits in your repository and runs on your accounts from day one. No licence to keep paying, no platform to leave, no migration to plan. If we ceased to exist tomorrow, another developer could pick the work up without needing anyone's permission.
The scope and the acceptance test are written before the first line of code, and you see a live demo every Friday. A delay shows up after one week, not at the end. If the acceptance test doesn't pass, the balance isn't owed and you keep the code.
Your systems run in your cloud provider's Canadian region. We sign a data processing agreement before any access, and your NDA rather than ours. Access is by named individual, never shared, and revoked at the end of the engagement. No client data is used to train a model.
Then don't start there. The five-day mapping exists for exactly this: it tells you where the time actually goes and what deserves fixing, in order. If the right answer is a better form and a scheduled email, we'll say so — and you leave with a plan you can run without us.
Twenty minutes. You tell us where things jam up with your clients. We tell you honestly whether it's worth automating, and roughly what it would cost. If it isn't worth it, we'll say so.
We reply within one business day.
